Privacy policy

THE HEAFEY GROUP and all its enterprises, companies, and subsidiaries (“GH“, “we“, “us“, “our“) are committed to preserving and safeguarding your right to privacy. As such, we would like to inform you of how we process the personal information that we collect through our websites at the following addresses:,,,,,,, (the “Website“). This Policy applies to our family of companies, as well as their successor companies following corporate reorganizations or restructurings. Although our suppliers and authorized agents may have their own privacy policies, our contracts ensure that they treat your personal information using measures as rigorous as those set out in this Privacy Policy.

Collection and Use of Personal Information

You can visit our websites without having to provide us with personal information. Currently, the only personal information we collect through our websites is the personal information that you voluntarily provide when you contact us using the “Contact Us” link on our website, when you choose to write an email to a person at GH, or when you submit your application for employment or for a rental application for residential or commercial spaces.

The personal information you provide on these occasions is used solely to identify you and respond to your email or request. We may collect anonymous general information related to your use of our websites, such as the date and time of your visits and the pages you view. Our servers may also collect information about the type of browser you use and the name of your Internet service provider. Additionally, we may collect information on cookies from your browser to identify your computer and create a record of your visits to our websites (hereinafter “Usage Data“).

The instructions on the technology used to collect cookie information are provided by the Internet browser you use, which stores them on your computer. You can disable cookies or refuse them by adjusting your browser, but this may affect the viewing of certain sections of the website. We use the usage data to monitor and improve access and applications on our websites.

We use your personal information to provide our products or services to you. We may also use your personal information to:
  1. establish and maintain responsible business relationships with you and provide you with ongoing service;
  2. understand the needs and preferences of our customers and determine your eligibility for homes, condos, housing, and other products and services;
  3. recommend products and services that meet your needs;
  4. design, improve, market, or provide homes, condos, housing, and other products and services;
  5. manage and develop commercial activities;
  6. meet legal and regulatory requirements.

If necessary, we will ask for your consent again before using your personal information for any new purposes beyond those listed above.

Communication of Personal Information

Unless expressly stated otherwise in this Privacy Policy, GH will not communicate, sell, or disclose your personal information to third parties without first obtaining your written consent.

Some personal information may be communicated or otherwise made accessible to subcontractors who provide services to us solely to process your request or respond to it. We may also communicate your personal information to third parties who administer or manage our websites on our behalf.

How We Collect Personal Information

Where possible, personal information will be collected directly and with the consent of the individual concerned; however, we may sometimes collect personal information from third parties.

For each visitor to our websites, our server may recognize the visitor’s domain name and email address (if applicable). We collect visitors’ domain names, aggregate information about the web pages that visitors access, information voluntarily provided by visitors such as personal information, survey information, and/or site registrations.

We may also collect certain basic information regarding the use of our websites. This type of non-identifiable information may be collected automatically, without recording or requiring you to complete online surveys, forms, or questionnaires. This information may include the volume of traffic to the website, the web pages visited and their duration, the type of internet browser used, the type of operating system used, and the domain name of the website from which a link was established to our websites, if applicable. This information is only used in the aggregate to help us better understand evolving trends in the marketplace and to enable us to improve the quality of our websites.

Links to Third-Party Sites

Our websites may contain links to sites operated by third parties. These are subject to separate and independent privacy policies that we recommend you read carefully. We have no control over these sites and, therefore, we do not assume any responsibility for the collection, use, disclosure, or processing of your personal information by the organizations that operate these sites.


A “cookie” is a small amount of data that our websites can send to your internet browser, which may then be stored on your computer’s hard drive so that we can recognize you when you return to our websites. We may use cookies to store visitor preferences, record session information, record user-specific information about web pages that users access or visit, alert visitors to new areas that might interest them when they return to our websites, record past activities on a site to provide better service when visitors return to our sites, and personalize website content based on visitors’ browser types or other information that the visitor sends.

You can configure your web browser to notify you when you receive a cookie or to not accept certain cookies. You do not have to accept cookies to access or search our websites. However, there may be minimal loss of functionality if you have disabled or deleted all cookies.

Google Analytics and Google AdWords

We use Google Analytics, which allows us to collect and analyze information about the places you visit on our websites, which will be used to personalize our websites according to your interests and preferences. Google Analytics is a web analysis service provided by Google. Our websites also use the Google AdWords remarketing service to advertise on third-party websites (including Google) to visitors of our sites. This may mean that we advertise to previous visitors who have not completed a task on our sites, such as using the contact form to make an inquiry. This may be an ad on the Google search results page or on a Google Display Network site. Third-party vendors, including Google, use cookies to serve ads based on your previous visits to our websites.

You can find Google’s privacy policy here ( You can opt out and prevent Google Analytics from using your data by installing the Google Analytics Opt-out Browser Add-on ( You can opt out or set your preferences on the Google Ad preferences page. Continuing to use our websites without unsubscribing means you understand and agree to these terms.

Security of Personal Information

We will keep your personal information in a secure storage system to protect it against unauthorized access, use, or disclosure. We will maintain the strictest confidentiality of all personal information collected, and we will disclose it only under a seal of confidentiality to GH employees and third-party subcontractors who need access to this information for the purposes mentioned above. We will keep your personal information only as long as necessary or relevant for the purposes described above or as long as prescribed by law.

Notwithstanding the above, you should be aware that, unfortunately, no data transmission over the Internet can be guaranteed to be completely secure. Therefore, GH does not declare or guarantee in any way that personal information will be protected against loss, misuse, or alteration and accepts no responsibility for the personal information you provide to us, nor for the use or misuse of personal information by you or third parties.

Access to Your Personal Information

You have the right to access and update your personal information that is in our custody and control, as well as to correct any errors in this information, subject to certain exceptions provided by law. In this event, please send us an email at the address mentioned below. Please note that we may require certain personal information to verify the identity of the person requesting access to their personal information files.

Changes to the Website Privacy Policy

If we decide to modify our Website Privacy Policy, we will post these changes on our websites so that users are always aware of the type of information we collect, how we use it, and the circumstances under which we disclose it, if applicable. If, at any time, we decide to use personal information in a way different from that stated at the time it was collected, users will be able to choose whether or not to allow us to use their information for other purposes.

We reserve the right to update the Privacy Policy at any time to reflect changes in legal obligations or changes in the way we treat personal information, without notice, and we encourage you to refer regularly to our Privacy Policy.

Contact Us

If you have any questions or comments about the subcontractors who provide services to us or about this Website Privacy Policy, please contact Ms. Isabelle Patenaude at the email address

Update: June 2024